Market Research
Fortinet Global Survey Uncovers Critical OT Security Challenges
Fortinet has released its global 2022 State of Operational Technology and Cybersecurity Report. While industrial control environments continue to be a target for cybercriminals – with 93% of Operational Technology (OT) organizations experiencing an intrusion in the past 12 months – the report uncovered widespread gaps in industrial security and indicated opportunities for improvements.
John Maddison, EVP of Products and CMO at Fortinet said, “This year’s global State of OT and Cybersecurity Report demonstrates that while OT security has the attention of organizational leaders, critical security gaps remain. PLCs designed without security, continued intrusions, a lack of centralized visibility across OT activities, and growing connectivity to OT are some of the critical challenges these organizations need to address. Security converged into the OT networking infrastructure, including switches and access points, and firewalls is essential to segment the environment. This combined with a platform that spans OT converged OT/IT and IT provides end-to-end visibility and control.”
Key findings of the report include:
- OT activities lack centralized visibility, increasing security risks. The Fortinet report found that only 13% of respondents have achieved centralized visibility of all OT activities. Additionally, only 52% of organizations are able to track all OT activities from the security operations center (SOC). At the same time, 97% of global organizations consider OT a moderate or significant factor in their overall security risk. The report findings indicate that the lack of centralized visibility contributes to organizations’ OT security risks and weakened security posture.
- OT security intrusions significantly impact organizations’ productivity and their bottom line. The Fortinet report found that 93% of OT organizations experienced at least one intrusion in the past 12 months and 78% had more than three intrusions. As a result of these intrusions, nearly 50% of organizations suffered an operation outage that affected productivity with 90% of intrusions requiring hours or longer to restore service. Additionally, one-third of respondents saw revenue, data loss, compliance, and brand value impacted as a result of security intrusions.
- Ownership of OT security is not consistent across organizations. According to the Fortinet report, OT security management falls within a range of primarily director or manager roles, ranging from the Director of Plant Operations to the Manager of Manufacturing Operations. Only 15% of survey respondents say that the CISO holds the responsibility for OT security at their organization.
- OT security is gradually improving, but security gaps still exist in many organizations. When asked about the maturity of their organization’s OT security posture, only 21% of organizations have reached level 4, which includes leveraging orchestration and management. Notably, a larger proportion of Latin America and APAC respondents have reached level 4 compared to other regions. More than 70% of organizations are in the middle levels toward having a mature OT security posture. At the same time, organizations face challenges with using multiple OT security tools, further creating gaps in their security posture. The report found that a vast majority of organizations use between two and eight different vendors for their industrial devices and have between 100 and 10,000 devices in operation, adding complexity.
OT Security is a Corporate-Level Concern
As OT systems increasingly become targets for cybercriminals, C-level leaders recognize the importance of securing these environments to mitigate risks to their organizations. Industrial systems have become a significant risk factor since these environments were traditionally air-gapped from IT and corporate networks, but now these two infrastructures are becoming universally integrated. With industrial systems now being connected to the internet and more accessible from anywhere, organizations’ attack surface is increasing significantly.
With the IT threat landscape becoming more sophisticated, connected OT systems have also become vulnerable to these growing threats. This combination of factors is moving industrial security upward in many organizations’ risk portfolios. OT security is a growing concern for executive leaders, increasing the need for organizations to move toward full protection of their industrial control system (ICS) and supervisory control and data acquisition (SCADA) systems.
Best Practices to Overcome OT Security Challenges
Fortinet’s global 2022 State of Operational Technology and Cybersecurity Report indicated ways organizations can address OT systems’ vulnerabilities and strengthen their overall security posture. Organizations can address their OT security challenges by:
- Establish Zero Trust Access to prevent breaches. With more industrial systems being connected to the network, Zero Trust Access solutions ensure that any user, device, or application without proper credentials and permissions is denied access to critical assets. To advance OT security efforts, Zero Trust Access solutions can further defend against both internal and external threats.
- Implementing solutions that provide centralized visibility of OT activities. Centralized, end-to-end visibility of all OT activities is key to ensuring organizations strengthen their security posture. According to Fortinet’s report, top-tier organizations – which make up the 6% of respondents who reported no intrusions in the past year – were more than three times as likely to have achieved centralized visibility than their counterparts who suffered intrusions.
- Consolidating security tools and vendors to integrate across environments. To remove complexity and help achieve centralized visibility of all devices, organizations should look to integrate their OT and IT technology across a smaller number of vendors. By implementing integrated security solutions, organizations can reduce their attack surface and improve their security posture.
- Deploying network access control (NAC) technology. Organizations that avoided intrusions in the past year were more likely to have role-based NAC in place, ensuring that only authorized individuals can access specific systems critical for securing digital assets.
Securing OT Environments with the Fortinet Security Fabric
For more than a decade, Fortinet has protected OT environments in critical infrastructure sectors such as energy, defense, manufacturing, food, and transportation. By designing security into complex infrastructure via the Fortinet Security Fabric, organizations have an efficient, non-disruptive way to ensure that their OT environment is protected and compliant. With full integration and shared threat intelligence, industrial organizations gain fast, automated responses to attacks in any vector. Fortinet’s Security Fabric covers the entire converged IT-OT network to close OT security gaps, deliver full visibility and provide simplified management.
This year’s State of Operational Technology and Cybersecurity Report is based on a survey of more than 500 global OT professionals conducted in March 2022. The survey targeted people holding leadership positions responsible for OT and OT security, from managers to C-level executives. Respondents represent a range of industries that are heavy users of OT, including manufacturing, transportation and logistics, and healthcare.
Cyber Security
Axis Communications Sheds Light on Video Surveillance Industry Perspectives on AI
Axis Communications has published a new report that explores the state of AI in the global video surveillance industry. Titled The State of AI in Video Surveillance, the report examines the key opportunities, challenges and future trends, as well as the responsible practices that are becoming critical for organisations in their use of AI. The report draws insights from qualitative research as well as quantitative data sources, including in-depth interviews with carefully selected experts from the Axis global partner network.
A leading insight featured in the report is the unanimous view among interviewees that interest in the technology has surged over the past few years, with more and more business customers becoming curious and increasingly knowledgeable about its potential applications.

Mats Thulin, Director AI & Analytics Solutions at Axis Communications
“AI is a technology that has the potential to touch every corner and every function of the modern enterprise. That said, any implementations or integrations that aim to drive value come with serious financial and ethical considerations. These considerations should prompt organisations to scrutinise any initiative or investment. Axis’s new report not only shows how AI is transforming the video surveillance landscape, but also how that transformation should ideally be approached,” said Mats Thulin, Director AI & Analytics Solutions at Axis Communications.
According to the Axis report, the move by businesses from on-premise security server systems to hybrid cloud architectures continues at pace, driven by the need for faster processing, improved bandwidth usage and greater scalability. At the same time, cloud-based technology is being combined with edge AI solutions, which play a crucial role by enabling faster, local analytics with minimal latency, a prerequisite for real-time responsiveness in security-related situations.
By moving AI processing closer to the source using edge devices such as cameras, businesses can reduce bandwidth consumption and better support real-time applications like security monitoring. As a result, the hybrid approach is expected to continue to shape the role of AI in security and unlock new business intelligence and operational efficiencies.
A trend that is emerging among businesses is the integration of diverse data for a more comprehensive analysis, transforming safety and security. Experts predict that by integrating additional sensory data, such as audio and contextual environmental factors caught on camera, can lead to enhanced situational awareness and greater actionable insights, offering a more comprehensive understanding of events.
Combining multiple data streams can ultimately lead to improved detection and prediction of potential threats or incidents. For example, in emergency scenarios, pairing visual data with audio analysis can enable security teams to respond more quickly and precisely. This context-aware approach can potentially elevate safety, security and operational efficiency, and reflects how system operators can leverage and process multiple data inputs to make better-informed decisions.
According to the Axis report, interviewees emphasised that responsible AI and ethical considerations are critical priorities in the development and deployment of new systems, raising concerns about decisions potentially based on biased or unreliable AI. Other risks highlighted include those related to privacy violations and how facial and behavioural recognition could have ethical and legal repercussions.
As a result, a recurring theme among interviewees was the importance of embedding responsible AI practices early in the development process. Interviewees also pointed to regulatory frameworks, such as the EU AI Act, as pivotal in shaping responsible use of technology, particularly in high-risk areas. While regulation was broadly acknowledged as necessary to build trust and accountability, several interviewees also stressed the need for balance to safeguard innovation and address privacy and data security concerns.
“The findings of this report reflect how enterprises are viewing the trend of AI holistically, working to have a firm grasp of both how to use the technology effectively and understand the macro implications of its usage. Conversations surrounding privacy and responsibility will continue but so will the pace of innovation and the adoption of technologies that advance the video surveillance industry and lead to new and exciting possibilities,” Thulin added.
Cyber Security
Rising Cyber Insurance Pressures Push UAE Firms to Fix Identity Silos and AI Vulnerabilities
CyberArk has announced the release of the CyberArk 2025 Identity Security Landscape Report, a global survey revealing how organizations are inadvertently creating a new identity-centric attack surface through growing use of AI and cloud. The report shows that machine identities are mostly unknown and uncontrolled within organizations, while the primary roadblocks to Agentic AI adoption in the UAE involve security concerns around external manipulation and sensitive access, signposting the emergence of a new and potent identity security challenge.
“The race to embed AI into environments has inadvertently created a new set of identity security risks centered around the access of unmanaged and unsecured machine identities – and the privileged access of AI agents will represent an entirely new threat vector,” said Craig Harwood, Area VP for Africa and the Middle East at CyberArk. “For UAE organizations to stay resilient, CISOs and security leaders must modernize their identity security strategies to contend with a new and expanding attack surface characterized by the proliferation of identities with privileged access and made worse by damaging identity silos.”
‘Rise of the machines’ contributes to unsecured privilege sprawl: Machine identities, driven primarily by cloud and AI, now vastly outnumber human identities within organizations and nearly half have sensitive or privileged access. However, many enterprises leave both human and machine access to critical systems under-secured. There are 82 machine identities for every human in organizations worldwide.
In 92% of UAE organizations, the definition of a ‘privileged user’ applies solely to human identities – but 42% of machine identities have privileged or sensitive access. Fifty two percent do not have identity security controls in place to secure cloud infrastructure and workloads. Fifty four percent of UAE organizations experienced at least two successful identity-centric breaches in the past 12 months, ranging from supply chain attacks and compromised privileged access to identity and credential theft.
AI is everywhere and identity-centric agentic AI risk looms: Sanctioned and unsanctioned adoption of AI and large language models (LLMs) is simultaneously transforming organizations while amplifying cybersecurity risks. Concerns around the emergence of AI agents in the UAE and their privileged access underscores the urgency for targeted identity security investment. AI will drive the creation of the greatest number of new identities with privileged and sensitive access in 2025.
Only eighteen percent of UAE organizations have identity security controls for AI in place. Sixty percent cannot secure shadow AI usage in their organization. AI agent adoption roadblocks include manipulation and sensitive access concerns. Complexity and identity silos are overwhelming security leaders and undermining business resilience: Fragmented identity security programs and poor environmental visibility are diminishing resilience in the face of evolving cybersecurity threats. Most organizations face increased privilege-related compliance pressure.
Seventy percent of UAE respondents say identity silos are a root cause of organizational cybersecurity risk. Sixty eight percent of security professionals in the UAE agree that their organizations prioritize business efficiencies over robust cybersecurity. Human and machine identities – many of them with privileged access – are expected to double in 2025. Ninety percent of UAE organizations are under increased pressure from insurers mandating enhanced privilege controls.
CyberArk is also participating at GISEC Global 2025, taking place from 6–8 May at the Dubai World Trade Centre. The company will be present at the HELP AG stand, where it will host a dedicated pod showcasing its latest cybersecurity solutions and discuss the Identity Security Landscape report. Attendees will have the opportunity to engage directly with CyberArk’s leadership, including Craig Harwood, Vice President for Middle East and Africa, and Laurence Elbana, Director of Sales, who will be available throughout the event.
Market Research
SoftServe Study: 58% of Leaders Report Companies Using Inaccurate Data for Big Decisions
SoftServe has released survey results on the state of data management in 2025, unveiling significant benefits of strong data foundations while exposing the widespread deficits in data maturity affecting most businesses. The majority of the 750 business leaders surveyed barely grasp the value of their data as 65% of all respondents believe no one at their organization understands all the data collected and how to access it. Further, 58% say key business decisions are based on inaccurate or inconsistent data – most of the time, if not always – raising concerns for companies across industries and borders.
This study, commissioned by SoftServe and conducted by Wakefield Research, assesses data readiness in enterprises by the degree of data quality, strategy, organization, investment, and governance implemented. Responses indicate a lack of knowledge in data management is coupled with an internal disconnect and noticeable divide between the C-suite, VPs, and senior management, putting entire organizations at odds when it comes to how data is used, acquired, and funded.
Key survey findings include:
- Outdated or Misaligned Strategies: Many think it’s time to hit ‘refresh’ on their data strategy as 73% report major updates or a complete overhaul is needed, and nearly all (98%) believe an updated data strategy would be required for strategic initiatives like Gen AI.
- Leadership Divide: While less visibility among leaders can lead to skewed perceptions of data comprehension, the division grows with 78% of VPs and 61% of directors — but just 44% of those at C-level — claim their organization’s investment priorities are negatively impacted by leaders not fully understanding how data can generate value.
- Data on Demand: For 60%, decision-makers getting access to data when they need it is a challenge – and one that may not be an easy fix, as the majority (51%) of the 58% whose organization makes most or all decisions using inaccurate or inconsistent data now believe a significant increase in data management investment is needed to meet their goals.
- Misallocated Investments: Nearly three-fourths (73%) believe poor prioritization has diverted needed funds and talent away from valuable data projects to broad Gen AI initiatives with weaker ROI.
All deficits aside, the survey results include a silver lining: strong data management has allowed organizations to open new revenue streams (44%) or monetize their data (38%) with the right infrastructure and governance to transform information into a vital source of income. Organizations also attributed increases in productivity and efficiency (54%), as well as improved decision-making and forecasting abilities (49%), to having strong data foundations. Most respondents hope to follow suit this year as the bulk (85%) prepare to slightly or significantly increase their data budget and nearly half (42%) of those with a fully mature data strategy expect to significantly increase their overall data investments.
“An impactful data strategy is not about perfection, but prioritization,” said Rodion Myronov, AVP of Technology at SoftServe. “It’s about gaining maturity where it matters most for your business by prioritizing the missing piece of the whole data puzzle, not tossing it aside for the next shiny new toy. Establishing a mature data strategy helps reinforce organizational foundations, so you can pursue bigger and better puzzles and projects in the future.”
Survey respondents included 750 business or technology leaders responsible for data management or AI use at global companies spanning eight countries and eight industries with $1 billion or more in annual revenue.
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